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Japanese used car exporters directory
Looking for Used Bikes & Parts from Japan ?
FAQ
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Questions :
Payment
1. How To Make Payment?
2. Where to send payment?
3. Do you accept Credit Cards?
4. Do you deal with foreign currencies?
5. Do you accept L/C?
6. What is your bank account info?
7. How can I see the prices in my currency?
8. What are your payment terms?
9. Do you offer credit?

Shipping
1. How much is shipping charge?
2. Would you please give me ship schedule information?
3. I would like to insure my shipment in transit.
4. Can I insure my shipment ?
5. How long it will take to reach car?
6. What documents we will receive?

General
1. Can I buy a car as a private car buyer?
2. Can I buy car directly from your site?
3. Do you give any warranty for the vehicles?
4. I would like to know the correct date and time in Japan.
5. I would like to track my EMS shipment.
6. Do you give any warranty for the vehicles?

Answers :
Payment
1. How To Make Payment?
We accept all payment via bank transfer only. We do not accept any payment by credit card and other mode. So please make wire transfer only in our bank account.
Please note that all bank transfer charges will be paid by customer.
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2. Where to send payment?
Please transfer the payment in our bank account.

Please note that all bank transfer charges will be paid by customer. [ Back To Top ^ ]

3. Do you accept Credit Cards?
Credit card payment is currenty NOT available for car or parts order. [ Back To Top ^ ]

4. Do you deal with foreign currencies?
Currently, you can pay only in Japanese Yen. Once we start accepting payment by credit card, you can pay in Japanese Yen, US$ or Euros etc. T/T can only be done in Japanese Yen. [ Back To Top ^ ]

5. Do you accept L/C?
No. Currently, we accept payment only by T/T. [ Back To Top ^ ]

6. What is your bank account info?
We will inform you of our bank account information during the purchasing process. [ Back To Top ^ ]

7. How can I see the prices in my currency?
You can convert Japanese Yen to other currencies at this currency converter http://www.xe.com/ucc [ Back To Top ^ ]

8. What are your payment terms?
Payments must be made in Japanese yen by T.T. (Telegraphic Transfer, Wire Transfer) We will send you our bank account information upon receiving your order. Payment can also be made through Western Union. [ Back To Top ^ ]

9. Do you offer credit?
No, we do not. Your car will be shipped after receipt of your payment is confirmed by our Japanese bank. [ Back To Top ^ ]

Shipping
1. How much is shipping charge?
Please calculate shipping charges from our freight calculator system. You can also get quotation/estimate cost of the cars before order for bidding. We are first company in Japan to provide this unique service to our customers. [ Back To Top ^ ]

2. Would you please give me ship schedule information?
Please click on the sites of the shipping companies mentioned below. [ Back To Top ^ ]

3. I would like to insure my shipment in transit.
Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process we can get insurance for you at an extra charge. [ Back To Top ^ ]

4. Can I insure my shipment ?
Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge. [ Back To Top ^ ]

5. How long it will take to reach car?
It may take about 3 to 5 weeks after car leaves Japanese port we use best shipping company for desitnation port as per services. We have tie-up with different shipping companies for different destination ports. [ Back To Top ^ ]

6. What documents we will receive?
We will send following documents :
01. Bill of Laden
02. Invoice
03. Auction result sheet
04. De-registration certificate ( Japanese & English translated copy)
You will receive these documents by Express Mail or Courier. [ Back To Top ^ ]

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General
1. Can I buy a car as a private car buyer?
Yes, but we don't know the laws of your country regarding this. We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process. [ Back To Top ^ ]

2. Can I buy car directly from your site?
From our website you can see the available vehicles in auction and you can order for bids. We will bid the desired vehicles on your behalf in related auction. [ Back To Top ^ ]

3. Do you give any warranty for the vehicles?
No, we don't give any warranty, but we are very open about any interior/exterior damage, repair history, the distance the car has been driven, etc. We report this information in accordance with Japanese auction level reporting, so you can understand the condition of the car you are buying. Also, after you buy your car, if you need any parts for your car, we can supply you authentic parts at special prices until the maker stops producing the parts. Even after the maker stops producing the part, we can supply you with used and OEM parts. [ Back To Top ^ ]

4. I would like to know the correct date and time in Japan.
Every page has the date and time on it, but that is not always the correct time. For the correct date and time. [ Back To Top ^ ]

5. I would like to track my EMS shipment.
If you chose to receive your EMS number, you can track your shipment by clicking below. [ Back To Top ^ ]

6. Do you give any warranty for the vehicles?
No, we don't give any warranty, but we disclose any interior/exterior damage, repair history, the distance the car has been driven, etc. We report this information in accordance with Japanese auction level reporting, so you can understand the condition of the car you are buying. [ Back To Top ^ ]

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